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Never Lose Revenue to Cancelled Appointments

Automatically fill cancelled appointment slots with patients from your waiting list. Maximize your practice revenue and reduce patient wait times.

Last updated: 22 Jan 2026

Built with industry-standard tools and best practices

Figma
React19.2.1
TypeScript5.9.3
Shadcn/ui3.6.3New
Tailwind4.1.18

How WaitQ Works

Our automated system fills cancelled appointments in minutes, maximizing your practice revenue with zero manual effort.

01

Patient Cancels Appointment

When a patient cancels, WaitQ instantly detects the opening in your schedule.

02

System Notifies Waiting List

Patients on your waiting list receive immediate email notifications about the available slot.

03

First Patient Confirms

The first patient to respond gets the appointment automatically, with instant confirmation.

04

Slot Filled Automatically

Your schedule is updated in real-time. No manual work required. Revenue protected.

Everything you need to maximize your practice revenue

Instant notifications

Patients notified within seconds via SMS and email

Smart matching

AI-powered patient prioritization based on urgency and wait time

Seamless integration

Works with all major practice management systems

Real-time dashboard

Monitor appointments, cancellations, and fill rates instantly

Automated workflow

Zero manual work - everything happens automatically

Multi-language support

Communicate with patients in their preferred language

Custom branding

Personalize notifications to match your practice identity

Advanced analytics

Track revenue recovery and patient satisfaction metrics
over
0k
appointments successfully filled
trusted by
0
+
doctors and medical practices
average
0
%
appointment fill rate
recovered
€0k+
in revenue for our customers

Real Clinic Results: Before & After WaitQ

See how a dental practice transformed their revenue and reduced lost appointments

Before WaitQAfter WaitQ
Automatically comparing every 4 seconds
Monthly Revenue
21,500
Utilization Rate
69%
Patients Served
143
Missed Revenue
-13,600

Before Using WaitQ

Lost Opportunities

Vertrouwd door Belgische Artsen

Ontdek wat artsen zeggen over WaitQ

"WaitQ heeft onze praktijk getransformeerd. Geen lege slots meer!"

Dr. Jan Peeters

Huisarts, Antwerpen

"Binnen minuten zijn geannuleerde afspraken weer gevuld. Fantastisch systeem."

Dr. Sophie Dubois

Tandartspraktijk, Brussel

"Ouders zijn heel tevreden met de snellere toegang tot zorg."

Dr. Marc Janssens

Kinderarts, Gent

"De ROI is ongelooflijk. Betaalde zichzelf terug in de eerste maand."

Dr. Els Van den Berg

Huisartsenpraktijk, Leuven

"Installatie was supersimpel. Integratie verliep vlekkeloos."

Dr. Thomas Vermeulen

Orthopeed, Brugge

"Wachttijden met 40% verminderd. WaitQ is een game-changer."

Dr. Marie Claes

Cardioloog, Hasselt

"WaitQ heeft onze praktijk getransformeerd. Geen lege slots meer!"

Dr. Jan Peeters

Huisarts, Antwerpen

"Binnen minuten zijn geannuleerde afspraken weer gevuld. Fantastisch systeem."

Dr. Sophie Dubois

Tandartspraktijk, Brussel

"Ouders zijn heel tevreden met de snellere toegang tot zorg."

Dr. Marc Janssens

Kinderarts, Gent

"De ROI is ongelooflijk. Betaalde zichzelf terug in de eerste maand."

Dr. Els Van den Berg

Huisartsenpraktijk, Leuven

"Installatie was supersimpel. Integratie verliep vlekkeloos."

Dr. Thomas Vermeulen

Orthopeed, Brugge

"Wachttijden met 40% verminderd. WaitQ is een game-changer."

Dr. Marie Claes

Cardioloog, Hasselt

Simple, transparent pricing for your practice

Start with a 14-day free trial. No credit card required. Cancel anytime.


Starter

Ideal for solo dentists managing their own practice

49
Billed on the 27th of each month

  • Up to 100 appointments/month
  • Basic waiting list management
  • Email notifications
  • Standard support

Professional

Perfect for clinics with multiple dentists

99
Billed on the 27th of each month

  • Up to 500 appointments/month
  • Advanced waiting list management
  • SMS & Email notifications
  • Priority support
  • Analytics dashboard
  • Custom branding

Enterprise

For large practices and hospital networks

Contact
Contact Sales
  • Unlimited appointments
  • Multi-location support
  • Advanced analytics
  • API access
  • Dedicated account manager
  • Custom integrations
  • 24/7 priority support

Enterprise-Grade Security & Compliance

Your patient data is protected with the highest security standards. WaitQ is fully HIPAA compliant and uses enterprise-grade encryption.

HIPAA Compliant

Fully compliant with HIPAA regulations. All patient data is encrypted and handled according to healthcare privacy standards.

End-to-End Encryption

256-bit AES encryption for data at rest and TLS 1.3 for data in transit. Your data is always protected.

Regular Audits

Regular security audits and penetration testing ensure your data remains secure at all times.

Secure Infrastructure

Hosted on enterprise-grade cloud infrastructure with 99.9% uptime SLA and automatic backups.

Data Privacy: We never sell or share your patient data. Your information stays with you and is only used to provide our service. Read our Privacy Policy for more details.

Frequently Asked Questions

About WaitQ

WaitQ was founded by healthcare professionals who experienced firsthand the frustration of cancelled appointments and the revenue loss that comes with them. We knew there had to be a better way.

Our mission is simple: help medical practices maximize their revenue while reducing patient wait times. By automatically filling cancelled appointments, we create a win-win situation for both practices and patients.

Today, WaitQ serves over 250 medical practices across Europe, helping them recover millions in lost revenue while improving patient access to care. Our automated system has filled over 15,000 appointments, with an average fill rate of 95%.

We're committed to building the most reliable, secure, and easy-to-use appointment management solution for healthcare providers. Every feature we build is designed with both doctors and patients in mind.

Our Mission

To eliminate revenue loss from cancelled appointments while improving patient access to healthcare.

Our Vision

A world where no appointment slot goes unfilled, and patients get the care they need when they need it.

Our Values

  • Patient-first approach in everything we do
  • Unwavering commitment to data security
  • Continuous innovation and improvement
  • Transparency and honesty with our customers

Get in Touch

Have questions? Our team is here to help. Reach out and we'll respond within 24 hours.

Email Support

support@wait-q.com

Response within 24 hours

Live Chat

Available Mon-Fri

9:00 AM - 6:00 PM GMT

Priority Support

Email support

Enterprise customers only

Ready to stop losing revenue to cancellations?